77a77 Privacy Policy

This Privacy Policy describes how 77a77 ("we", "us" or "the Operator") collects, uses, stores and protects the personal information of users ("you" or "the User") who access and use the 77a77 platform at 77a77.app. We are committed to handling your personal data with the utmost care and in compliance with applicable data protection principles.

By registering an account on 77a77, depositing funds, placing bets, or otherwise accessing any feature of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of 77a77 immediately.

77a77 collects personal information in several ways — directly from you when you register and use the platform, automatically through your use of the platform, and in some cases from third parties such as payment processors. The categories of personal data we collect are set out below.

77a77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent.

• To create and maintain your 77a77 account, verify your identity, process deposits and withdrawals via bKash, Nagad, Rocket or Upay, and manage your account settings and preferences.
• To provide you with access to 77a77's full range of games and sports betting markets, including cricket betting, live casino, slots, and crash games, and to personalise your experience based on your game history and preferences.
• To detect, investigate and prevent fraudulent activity, money laundering, bonus abuse, and other forms of prohibited conduct on the platform, in accordance with our Terms and Conditions and applicable anti-financial crime obligations.
• To send you service-related communications, including account notifications, deposit confirmations, withdrawal updates, security alerts and responsible gaming reminders. These communications are non-optional as they are required for the proper functioning of your account.
• To send you promotional communications about bonuses, seasonal offers (such as BPL or Eid promotions), and new game releases — but only where you have explicitly opted in to receive such communications. You may withdraw this consent at any time by contacting [email protected].
• To comply with applicable legal and regulatory obligations, including responding to lawful requests from government authorities, tax reporting, anti-money laundering obligations, and the enforcement of our Terms and Conditions.

77a77 processes your personal data on the following legal bases, each of which applies to one or more of the processing purposes described in Section 3 above.

• Contractual necessity: processing your account data, financial data, and game history is necessary to perform our contract with you (i.e., to provide the gaming and betting services you have signed up to use on 77a77).
• Legitimate interests: processing technical data and usage data for fraud prevention, security monitoring and platform improvement serves the legitimate interests of 77a77 and of all users in maintaining a safe and fair gaming environment.
• Consent: processing your data for marketing communications is carried out only on the basis of your explicit opt-in consent. You may withdraw this consent at any time by contacting [email protected] without affecting the lawfulness of processing carried out prior to withdrawal.
• Legal obligation: processing your data to comply with anti-money laundering laws, tax regulations, and responses to lawful authority requests is mandatory and cannot be declined.

77a77 does not sell, rent or trade your personal data to any third party for commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose.

• Payment processors: we share the minimum necessary transaction data with bKash, Nagad, Rocket and Upay to process your deposits and withdrawals. These providers operate under their own privacy policies and are subject to their own data protection obligations.
• Game providers: we share your user identifier and game session data with our licensed game providers (such as Pragmatic Play, Evolution Gaming, Spribe and Ezugi) solely to facilitate the delivery of their games on the 77a77 platform.
• Regulatory and legal authorities: we may be required by law to disclose your personal data to government bodies, law enforcement agencies, tax authorities or financial intelligence units in Bangladesh. We will comply with all lawful requests for data disclosure without prior notification to the affected user where disclosure is required by law.
• Business transfers: in the event that 77a77 undergoes a merger, acquisition or sale of substantially all its assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer via the contact details registered to your account.

When you make a deposit or withdrawal on 77a77 using bKash, Nagad, Rocket or Upay, the transaction is processed directly through your mobile wallet provider's infrastructure. 77a77 receives confirmation of successful transactions but does not receive or store your full mobile wallet login credentials, PIN, or authentication tokens.

Transaction records — including the wallet identifier, transaction reference number, amount (in Bangladeshi Taka), timestamp and status — are retained by 77a77 for the purposes of dispute resolution, fraud detection, and regulatory compliance. These records may be retained for up to seven years following the date of the transaction.

77a77 uses cookies and similar tracking technologies on the platform to ensure the site functions correctly, to maintain your session while you are logged in, and to collect analytical data that helps us understand how users navigate the platform so we can improve it. We do not use advertising cookies or cross-site tracking technologies.

• Essential cookies: these are strictly necessary for the platform to operate. They manage your login session, remember your language preference, and ensure secure authenticated access to your account. These cookies cannot be disabled.
• Analytics cookies: these collect anonymised data about how users navigate 77a77 — such as which pages are visited most frequently, how long users spend on particular sections, and where users exit the platform. This data is used only to improve platform design and performance.
• Preference cookies: these remember settings you have chosen, such as display preferences or notification settings, so that you do not need to reconfigure them each time you visit 77a77.

Most mobile browsers allow you to manage or delete cookies through your browser settings. Please note that disabling essential cookies may impair the functionality of 77a77 and may prevent you from logging into your account or completing transactions.

77a77 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows: account data and KYC documents are retained for the duration of your account plus a minimum of five years after account closure; transaction records are retained for a minimum of seven years; analytical and technical data is retained for up to twenty-four months before being anonymised or deleted.

When personal data is no longer required for any lawful purpose, 77a77 will securely delete or anonymise it. Where deletion is not immediately possible due to technical constraints, the data will be isolated from active processing until it can be deleted.

As a 77a77 account holder, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within 30 days of receipt.

Please note that some rights are subject to limitations where 77a77 is required by law to retain or process your data, or where exercising a right would prevent 77a77 from fulfilling its contractual obligations to you. We will always explain the basis for any limitation when responding to your request.

77a77 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. These measures include SSL encryption for all data transmitted between your device and the 77a77 platform, secure server infrastructure, access controls limiting staff access to personal data to those who require it for their role, and regular security reviews.

While 77a77 takes all reasonable steps to protect your personal data, no internet transmission or electronic storage system is entirely secure. You are responsible for keeping your 77a77 login credentials confidential and for using a strong, unique password. If you believe your account security has been compromised, please contact [email protected] immediately.

77a77 is strictly an adult platform. Access is permitted only to users who are 21 years of age or older. We do not knowingly collect personal data from any person under the age of 21. If a parent or guardian becomes aware that their child has provided personal data to 77a77 or has accessed the platform, they should contact us immediately at [email protected] so that we can take appropriate action, including deleting any data collected and closing the account.

77a77 reserves the right to update or amend this Privacy Policy at any time. When we make a material change to this policy, we will notify you via the email address or mobile number registered to your account, or by displaying a prominent notice on the 77a77 platform. The date at the top of this policy indicates when it was last reviewed. Continued use of 77a77 following any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting [email protected].

If you have any questions, concerns or requests relating to this Privacy Policy or to the way 77a77 handles your personal data, please contact our support team at [email protected]. We aim to respond to all privacy-related enquiries within 48 hours of receipt. For requests relating to your data rights under Section 9 of this policy, we will respond within 30 days. All communications should be sent to [email protected] — this is the only official channel for privacy enquiries.